Confidential & Discreet | Individual, Family & Executive Services | 24/7 Support Available
Confidential & Discreet | Individual, Family & Executive Services | 24/7 Support Available
40+ Years of Experience
The Primary Recovery Services team provides families with compassionate guidance, professional leadership, and peace of mind during times of uncertainty. Led by founder Paul Gallant, a respected industry pioneer since 1986, alongside Sue Gallant, Director of Family Services, and Brian Nash, Managing Partner, we bring decades of experience in assessment, complex family systems, treatment navigation, and long term recovery support.
PRS provides Individual and Family Consulting, Executive and Family Interventions, Crisis and Intensive Case Management, Behavioral Health & Recovery Coaching, Family Coaching, Companion Services, and Safe Passage transport, providing continuity of guidance and support across the recovery process.
Paul Gallant has worked in behavioral health and addiction treatment for nearly four decades. A Master’s level Licensed Professional Counselor and Certified Intervention Professional (CIP), he has been helping individuals and families recover since 1986 and is known for compassion, integrity, and sound clinical judgment.
Paul’s approach is grounded in clinical expertise and a steadfast belief in every person’s dignity. His methodology emphasizes:
Paul is known for engaging individuals with empathy while guiding families with strength and steadiness. His interventions prioritize safety, compassion, and actionable solutions, helping loved ones accept care while ensuring families feel supported, informed, and empowered.
Paul is a long standing member of the Association of Intervention Specialists and an international speaker on intervention, family systems, and treatment navigation. His decades of relationships across leading national programs have made him a trusted resource for treatment centers and referring professionals. He was honored as Addiction Professional of the Year by Caron Treatment Centers, recognizing his impact, professional ethics, and decades of industry leadership.
Paul’s personal and professional connections at recovery centers worldwide give families meaningful access, insight, and support, particularly when navigating complex or urgent admission pathways.
For Paul, intervention is more than a clinical process. It is an act of service. He believes in a heart centered connection with a suffering individual, offering a clear, compassionate, and reasonable path toward relief and healing. Every client is treated with dignity and respect, no matter their history or circumstances. Paul will travel anywhere in the world to help a family recover, a commitment that reflects his approach to the work.
Brian Nash brings more than a decade of experience in behavioral health and recovery services to Primary Recovery Services, shaped by an earlier career on Wall Street and service in the U.S. Army’s 82nd Airborne Division.
As an Interventionist, Certified Peer Recovery Specialist, and Recovery Coach Professional, Brian works closely with individuals and families navigating substance use, mental health concerns, and complex behavioral health challenges. He specializes in interventions, intensive case management, and recovery coaching, bringing a personal, practical, and disciplined approach to each client and family he serves.
His background spans behavioral health, operational leadership, mentorship, and lived experience. Brian helps families bring structure to complicated situations, coordinates closely with clinicians and treatment programs, and supports clients through critical transitions with clarity, accountability, and steady follow through.
Sue Gallant, MSW brings more than two decades of experience in behavioral health, family systems support, and clinical outreach to Primary Recovery Services. With a master’s in social work from Arizona State University and undergraduate studies at the University of Arizona, Sue blends clinical insight, family centered guidance, and exceptional relationship building to support clients and referral partners nationwide.
Sue is known for her grounded presence, her ability to bring calm to overwhelmed families, and her deep commitment to helping clients feel supported and understood. Her approach integrates:
Her warm, approachable style has earned the trust of families, treatment professionals, and community partners alike.
As Director of Family Services & Clinical Outreach, Sue plays a central role in strengthening PRS’s national network of clinical providers and ensuring families have timely access to the most appropriate behavioral health resources. She is passionate about cultivating trusted relationships with treatment centers, clinicians, and community organizations, relationships that directly enhance the quality of care families receive.
Early in her career, Sue worked extensively with children, adolescents, and families, including years dedicated to prevention, education, and grant funded community programs. These experiences shaped her belief that meaningful recovery begins with informed, empowered, and supported families. Her compassion, clinical perspective, and ability to meet families where they are make her a valued partner for families navigating mental health and substance use challenges.
