My first words to Paul were “thank you for answering our call” – our loved one was spiraling away from life in spite of our efforts. The worst feeling ever is to realize you are inadequate to help the one person you have given your very best to and love more than life itself.

I realize now that Paul initiated our family healing process in that very first call – he gave us the path and structure to follow but most importantly, his commitment that he would not accept failure. It was amazing to see the immediate impact he had in our loved one – commanded respect, trust, empathy and compassion – we had a successful intervention.  Our journey has just begun and we are blessed to have Paul with us.

Paul- thank you again for answering our call.

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